Fix LoA Action Group

Reforming the LoA process

The Fix LoA (Letters of Authority) Action Group (FLAG)

Born out of the #LogYourLoAPain campaign and the insightful white paper titled “What Lies Beneath Letters of Authority“ the Fix LoA (Letters of Authority) Action Group, or FLAG, is dedicated to addressing the often overlooked and frustrating LoA process.

About FLAG – Fix LoA Action Group

Our Mission: FLAG's primary goal is to streamline and improve the LoA process through collective and coordinated action. We are committed to creating a more efficient system for everyone involved.

Supporters: Led by The Pension Lab, FLAG comprises key representatives from a diverse range of industry stakeholders, including:

  • Providers
  • Master Trusts
  • Platforms
  • Advisers
  • Paraplanners
  • Administrators
  • Industry and Professional Bodies

Collaboration through FLAG: As a collaborative and open group, we work towards a common objective: to make the LoA process smoother and more effective for all parties involved.

Get involved

We’re committed to improving the LoA process through collaboration with key industry stakeholders. If you would like to join us in driving these solutions forward, please contact us.

Video blog

Pension Lab Launches Letter of Authority Performance Index (LPI)

News article

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Video blog

Industry not ready to address the £442 million wasted on Letters of Authority (LoAs)

News article

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Video blog

FLAG - Fix LoA Action Group

News article

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Video blog

The Pension Lab's White Paper on LoA

Blog

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Video blog

LoA - When Consumer Duty and Technology collide… under the House of Legal

Blog

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Video blog

Just Group adoption of Digital LoA with 80% time reduction

Case Study

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Video blog

Unleashing the Power of Collaboration in the LoA Evolution

Launch Blog

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Video blog

Campaign to count a way forward to transform letters of authority

Press Release

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